Garrett is as Garrett does

An autoblogographic view of things.

'Garrett is as Garrett does'

Entries Tagged as 'customer service'

Garrett in Crisis! The Xbox Disaster: Day 20 – It Is Done!

July 11th, 2008
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Strike up the band and hand out the cigars!  My Xbox is back from McAllen, TX with a much quieter DVD drive and fans.  Technically, it’s a whole new machine that was built on April 11, 2008. But I am just going to ignore that fact and jump around saying “It’s back! It’s back! Wheee!” […]

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Followup: Xbox support system is still down.

June 23rd, 2008
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Much like yesterday, the support center is “unable process my return, please call back later”.  This is starting to irritate me. Update:  Four hours later, the system is now “up”, coffin on it’s way via UPS.

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Breaking News: Good Customer Service Found!

May 29th, 2008
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I recently bought the wife a few trinkets, baubles, and some assorted wildlife ( as well as something for myself ) as seen below. By the time it got to my door, only one of the eleven pieces of glass was broken. It was cleanly snapped in two, indicating that it was either like that […]

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